Technical Support

Our team of engineers is on hand to answer technical queries and to help you keep production up and running.

Engineer Help Desk

KBA-Metronic coding equipment is known for reliability and ease-of-use. Occasionally you may need technical support but most issues can be quickly resolved with a call to our free engineering help desk. Telephone support is available from 08:30 until 17:00 Monday to Friday.

We provide support for the full range of KBA-Metronic equipment:

udaFORMAXX Hot Foil and Continuous Inkjet on Cartons PrintSafe udaFORMAXXc_Sleeve-Carton-Feeder alphaJET EVO Continuous Inkjet
alphaJET INTO Continuous Inkjet betaJET verso thermal inkjet coder TIJ hpdSYSTEM vario hot foil printer
Refurbished System


Visit to Your Site

If you need someone to visit you onsite, our team of engineers provides field support to customers throughout the UK and Ireland. We appreciate your need to keep production moving, so will aim to get an engineer to you as soon as possible.

Need Help Now?

Please call our technical help desk via the main number on 01962 761761 and we will put you through to an engineer. Or you can request support here.