Is there really a CIJ that doesn’t need servicing - and why is servicing so important?

You might’ve seen claims that some Continuous Inkjet (CIJ) printers “don’t need servicing.” While that sounds appealing, the reality is a bit more nuanced. No industrial inkjet printer is entirely service-free. 

For example, printers like the alphaJET range from Koenig & Bauer Coding are engineered to run with minimal maintenance. They use smart self-cleaning printheads, intuitive software, and closed ink systems that cut down on downtime and manual intervention. Some models are even designed to run for thousands of hours between service intervals, which is about as close as you’ll get to “no servicing” in the real world.

So, what does “servicing” really mean for a CIJ printer?

Servicing typically refers to:

• Cleaning and flushing the ink system
• Replacing filters and wear parts
• Checking pump performance and fluid pressures
• Updating software or inspecting print quality

Even printers that are self-cleaning still need routine maintenance to ensure reliability and consistent print quality – especially if they’re used daily in a busy production environment.

Why is servicing so important?

Prevents costly breakdowns

Skipping maintenance might save time and money today – but it often leads to bigger problems later, like clogged nozzles or fluid leaks that halt production.

Keeps print quality high

Regular servicing helps maintain sharp, readable codes. Over time, buildup or worn parts can lead to fading, misprints, or messy codes – none of which you want showing up on your product packaging.

Extends machine life

Just like a car, a CIJ printer will last longer and perform better with regular care. Skipping service might reduce upfront costs, but it can shorten the printer’s working life and increase long-term expenses.

Supports compliance and traceability

In industries like food, pharma, or cosmetics, clear and accurate coding is not optional. Regular service ensures you meet quality and legal standards.

Do I have to buy the machinery outright or are there renting or financing options available? 

Good news: you don’t have to buy everything outright. If investing in a new printer, feeder, or labeller feels like a stretch, there are rental and finance options that can make it easier to get the equipment you need without the big upfront cost.

PrintSafe offer flexible ways to access Continuous Inkjet (CIJ) printers or sleeve and carton feeders in combination with a coding or labelling machine through:

Rental

This is a great short-term option, especially if:

• You have a temporary project or seasonal spike in production (such as Christmas or BBQ season)
• You want to try a machine before committing long term
• You need to replace a broken unit quickly

Renting can include service and support too, so you don’t need to worry about unexpected maintenance costs.

Leasing / Financing

If you want to keep the equipment long term but avoid one large payment, leasing or financing lets you:

• Spread the cost over months or years
• Include things like preventive maintenance agreements
• Own the machine at the end

This can help with cash flow and allows you to invest in higher-end, more reliable machinery that might be out of reach as an upfront purchase.

So, what’s right for me?

It depends on:

• How often you’ll use the machine
• Whether your production is short-term or ongoing
• Your budget and cash flow needs
• How much control you want over service and maintenance

If you’re unsure, PrintSafe’s specialists can help you compare your options and pick the right setup – whether it’s a short-term rental, a fully managed lease, or an outright purchase.