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Customer Feedback

Since 2006, we have been helping hundreds of UK and Ireland manufacturers code or mark their products with reliable machinery backed by excellent technical support.

What Our Customers Say...

The whole experience from initial inquiry through to installation, training and after-sales care was excellent. The team were friendly and helpful. Nothing was too much trouble. All our needs were discussed and met. Customer service were very responsive. I would definitely recommend PrintSafe.

Terri, Skilled Operator

Barfoots of Botley

What Our Customers Say...

Very early on we had a few questions on using the machine, but a quick phone call to PrintSafe and a conversation with one of the engineers would answer any queries we had. We get the machine serviced at the end of June each year so that we know that everything is running optimally ready for peak. If we need any supplies, we contact the aftersales team and they get things out to us straight away.

Stefan Wilcockson, Production Manager

DMW Logistics

What Our Customers Say...

I truly appreciate the support provided by all members of the company, since day one. It has been brilliant.

Product & Quality Engineer

Walker Scott

What Our Customers Say...

We always receive outstanding after-sales support from PrintSafe, whether it’s over the telephone or on-site visits. This plays an important part within our decision making when buying new equipment. Knowledge of their products, reliability and our ongoing working relationship has kept us working with PrintSafe for many years.

Zack J

Enclosure Systems Manufacturer

What Our Customers Say...

Our experience with PrintSafe was excellent from our first enquiry through to the follow up after delivery. We bought the machine to automate the printing of date codes onto our customers’ labels, rather than sticking labels on by hand. There was a clear cost benefit saving and pay back for the machinery was just over a year. The engineer who set up the machine and provided training was first-rate. I would happily recommend PrintSafe to any other business.

Managing Director

Allensmore Plant Nurseries

The printer has proved straightforward and reliable. We’d definitely recommend PrintSafe for both the machinery and the buying experience.

The support we’ve had from PrintSafe has been exceptional. I would say that they have been one of the best, if not the best supplier that we’ve had in the three years since setting this up.

The training provided by PrintSafe was in depth and to a high standard. The training engineer was friendly and knowledgeable, and was more than happy to answer any questions over the period of the training. I personally really enjoyed the course as it gave me a really good insight into how the units work.

I’ve been involved in racing for numerous years in IndyCars, I have become accustomed to accurate well-made machines with product service to match. We changed our lines to PrintSafe printers. They are usually issue-free but when they are not, the most important thing to us is the speed of getting an engineer on site which allows us minimal downtime.

We used to hand label every pack, but with production numbers in the millions we were looking for efficiencies. We looked around at different options and found the carton coding machine from PrintSafe. It has been really good for us.